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Define Flow.
A completely involved, focused state of consciousness, with diminished awareness of self and time, resulting from potimal engagement of one's skills.
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Define Industrial-Organization (I/O) Psychology.
The application of psychological concepts and the methods to optimizing human behavior in workplaces.
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Define Personnel Psychology.
A subfield of I/O psychology that focuses on employee recruitment, selection, placement, training, appraisal, and development.
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Define Organizational Psychology.
A subfield of I/O psycholog that examines organizational influences on worker satifaction and productivity and facilitates organizational change.
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Define Structured Interview.
Interview process that asks the same job-relevant questions of all applicants, each of whom is rated on established scales.
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Define Achievement Motivation.
A desire for significant accomplishment: for master of things, people, or ideas; for attaining a high standard.
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Define Task Leadership.
Goal-oriented leadership that sets standards, organizes work, and focuses attention on goals.
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Define Social Leadership.
Group-Oriented leadership that builds teamwork, mediates conflict, and offers support.
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Define Psychological Contract.
The subjective sense of mutual obligations between workers and employees.
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Define Interviewer Illusion.
When interviewers often overrate their disernment.
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Define Employee Engagement.
The extent of worker's involvement, satisfaction, and enthusaism.
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Define Implementation Intentions.
Action plans that specifiy when, where, and how they will march towards achieving set goals.
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Define Emotional Roots.
Children learn to associate achievement with positive emotion.
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Define Cognitive Roots.
Children learn at arrtibute their achievmenets to their own competence and effort which raises their expectations.
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Define the Great Person Theory Of Leadership.
All great leaders share certain traits.
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List the four facts that explain the gap between interviewers' institutions and resulting reality.
- - Interviews disclose the interviewee's good intentions
- - Interviewers more often follow the successful careers of those they have hired than the sucessful careers of those they have rejected and lost track of
- - Interviewers presume that people are what they seem to be in the interview situation.
- - Interviewers' preconceptions and moods color how they perceive interviewees' responses.
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List the four strengths structured interviews pinpoint.
- - attitudes
- - behaviors
- - knowledge
- - skills
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List the three ways apparising performances serves organizational purposes.
- - Helps to decide who to retain
- - How to appropraitely reward and pay people
- - How to better harness emplyoee strenghts, sometimes with job shifts or promotions.
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List the two ways appraising performances serve personal purposes.
- - Affirm workers' strengths
- - Helps motivate needed improvements
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List the three performance appraisial methods.
- - Checklists
- - Graphic Rating Scales
- - Behavior Rating Scales
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List the three things positive moods contribute to for children.
- - Creativity
- - Persistence
- - Helpfullness
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List the six things workers with employee engagement have.
- - know what is expected of them
- - have what they need to complete the work
- - feel fulfilled in their work
- - have regular opportunities to do what they do best
- - perceive that they are part of something significant
- - have opportunites to learn and develop.
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List the three types of employees.
- - Engaged
- - Not Engaged
- - Actively Disengaged
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List the four characteristics of great managers.
- - Start by helping people identify and measure their talents
- - Match taks to talents and then give people freedom to do what they do best.
- - Care how their people feel about their work.
- - Reinforce postiive behaviors through recognition and reward.
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List the three characteristics of effective leaders.
- - harness job relevant strngths
- - Set Goals
- - Choose an appropriate leadership style.
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According to Amy Wrzesniweski, some people see their work as _____, while others see their work as a ______, or a calling.
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Work has been changing from __________ to _____________ via outsourcing of work.
- - manual labor
- - knowledg work
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First step to a stronger organization is ______________________.
- instituting a stengths-based selection system.
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Employers using ____________________ permits everyone rating every employer, whether customers or employees/empolyers.
- 360-degree feedback
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To teach a behavior, catch a person doing something __________ and ________ it.
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Task leaders are good at _______________________________ and typically have a ____________ style.
- - keeping a group centered on its mission.
- - directive
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Social leaders have a _____________ style, ____________ authority and ____________ the participation of team members.
- - democractic
- - delegate
- - welcome
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