CIS final

a. New products, services, and business models

b. Charging less for superior items

c. Responding to customer in real time

manage information to support decision making and control in an organization

assumptions, values, and ways of doing things

identifying the problem

implementing

a function of marketing

systems designed to help with unstructured decision making

(ESS)-designed to support senior mngs (for executives) {long range planning}

collects data from business processes and stores that data in a single repository for retrieval.

help suppliers, purchasing firms, distributors, and logistics share info about orders, production, inventory, and delivery

• a. Strengthen customer and supplier intimacy
• b. Focus on the market niche
• c. Product differentiation
• d. Low cost leadership

appeals to one specific type of customer in a mk-mk focus

ability to offer individually tailored products or services using the same production recourses’ as mass production

highlights specific activities in the b2n2 where competitive stat can be applied

setting standards then measuring performance against standards

value chain of suppliers, distributers, and customers

manages the resources of computer

you own your own server, but you put it somewhere else {store data in 2 diff places often off-site}

use of multiple computers linked by a communications network for processing

systems that can configure, optimize and heal themselves

the computer thats the users point of interest {PC capable of recieving a service provided by another program}

combo of combining two services for one thing ex: retail site+online maps

direct and indirect cost that determine the actual costs of specific technology implemtations

identify the data you need to run the business

logical DM model that treats data as if they were stored in 2D tables

schematic of the entire database that describes the relationships

detecting and correcting data in a database file

metropolitan area network-wifi that covers the whole city

all methods, policies, that keep the company safe

a software program that appears to be benign but then does something other than expected; a way for a virus to enter

redirecting a link from the intended URL {making a website hijack a URL}

bogus wifi networks that look legitimate

suite of integrated software models that lets data be used by different groups

increases inventory costs

network of org and processes for procuring raw mat {people, systems, bznz involved in moving a product}

suppliers, suppliers’ suppliers, and processes for managing that direction-anything that gives things to your company

distributing and delivering products to the final customers-going out

allows firm to deal with uncertainties in the supply chain

determines how much product you need to satisfy demands

the effort required to find suitable products

varying a products price according to the supply situation of the seller {bearing a products price according to supply sit of seller}

large numbers of people can make better decisions about a wide range of topics than a single person or a small group

repetitive and routine, a definite procedure for handling them

the decision maker must provice judgment evaluation, and insight to solve the problem

decisions should reflect a rational process

decision is a result of a known process and can be appealed to a higher authority {result of a known process w/ appeal to a higher power}

used to determine the right mix of products to maximize profit

ask what if questions repeatedly to determine the impact on outcome of changes in one or more factors

used for solving complex, poorly understood problems for which large amounts of data have been collected {systems that are built like brain, learns about decisions}

detailed testing of individual computer programs

tests that performance of the information system as a whole

provides the final certification that the system is ready to be used in production setting

changes in hardware, software, documentation, or procedures to a production system to correct errors, meet new requirements, or improve processing efficiency

offers a logical graphic model of information flow, partitioning a system into models that show manageable levels of detail {diagram that shows how data flows through PCs

worth of systems from a financial prospective

help you evaluate alternitive systems, inventories all them for a firm {risk/benefit analysis of what a company should implement}

place where info leaves sytem to the end user

people with specific info/ knowledge on a subject

chief info officer-inchange of privacy of data at a firm

info readily avail to public

measures environment around it and converts it to a digital form

unique identifier key in a DB

large scale centralized system related to ERP

provides insgihts into corporate data unattainable by OLAP for hidden patterns

local area network-usually between buildings

treats all processors equally over a network

ex: internet entire globe area

range of frequencies used to xmit signal

transfer connect protocal-connects and transmits data over net

tunnel within a network that allows a secure connection to your data

independent program that copies itself from 1 PC to another

gathers info on users PW, use, and info

packet injection of many computers to overload a network

a marketplace removed from temporal boundaries

charge different prices for different customers

autonomous programs acting on their environment