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Facilities management
the obtaining and maintaining of adequate work space and funeral equipment
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Americans With Disabilities Act (ADA)
a federal statute prohibiting discrimination against the disabled in employment, public transportation, telecommunications services, and public accommodations and services operated by private entities
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Occupational Safety and Health Act (OSHA)
federal legislation that mandates that employers provide a workplace that is free from hazards likely to cause death or serious physical harm
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Fractional display
use of portions of caskets (1/2, 1/4, 1/8) in the selection room versus full sized caskets
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Foot candles
the amount of illumination produced by a source of one candle at a distance of one foot
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Direct lighting
illumination directly shining on an object
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Indirect lighting
reflected illumination of an object
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Fluorescent Lighting
the illumination produced by a tubular electric discharge lamp;
the fluorescence of phosphors coating the inside of a tube
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Incandescent lighting
the illumination resulting from the flowing of a heated filament
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Church truck
a wheeled collapsible support for the casket, used in the funeral home, church, or home
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Casket stand
Casket standard
the stand or support upon which a casket rests in the selection room
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Casket rack
a device upon which caskets are placed, on on top of the other, for display or storage
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Consecutive method
placing caskets for selection in their order or increasing or decreasing value
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Demonstration group
Educational group
three or four caskets utilized to educate the seleting party regarding the elements of casket construction
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Zoning ordinances
a law passed by a municipality which regulates and prescribes the kind of building, residences, or businesses that shall be built and used in different parts of the municipality
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Office management
the administration and supervision of office duties and functions
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Risk
a condition in which there is a possibility of an adverse deviation from a desired outcome that is expected or hoped for
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Burglary
the forcible breaking and entering of premises closed for business with the subsequent removal of cash or merchandise
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Insurance
uneventful protection for the small business or small business owner in regards to monetary compensation in the even that a business and/or personal peril is experienced
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Key-person life insurance
life insurance that protects a firm against losses due to the death of a key employee
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Buy-sell life insurance
insurance on an owner of a business that will supply enough money for a partner to buy his share of the busines on death
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Business interruption insurance
an insurance that protects companies during the period necessary to restore property damaged by an insured peril. Coverage pays for lost income and other expenses related to recovery
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Product liability insurance
insurance that protects a firm against claims that its product caused bodily injury or property damage to the user
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Casualty insurance
insurance that provides monetary benefits to a business that has experienced an unforeseen peril such as flood, fire, etc.
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Credit insurance
insurance that protects non-retailing businesses from abnormal bad-debt losses
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General liability insurance
insurance covering business liability to customers who might be injured on or off premises or from the product sold to them
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Liability insurance
insurance that covers business liability to customers and others who might be injured from the product sold to them
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Self-insurance
a form of risk management whereby a part of the firm's earnings is earmarked as a contingency fund for possible future losses, specifically for individual loss categories such as property, medical, or worker's compensation
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Life insurance
insurance that provides death benefits to the survivors of the insured
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Endowment life insurance
life insurance that allows the insured, rather than the beneficiary, to collect the face value of the policy upon maturity or to collect that value in annual payments
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Term life insurance
life insurance that has no cash value whenever the policy expires
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Whole life insurance
life insurance that gives lifetime protections to the insured person
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Universal life insurance
a combination of whole insurance and term life insurance
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Coinsurance clause
a clause in an insurance policy under which the insured agrees to maintain insurance equal to some specified percentage of the property value or otherwise to assume a portion of any loss
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Deductible clause
insurance policy provision that makes the insurer liable only for losses in excess of the stated deductible
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Risk management
all efforts designed to preserve assets and earning power associated with a business
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