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Presentation Methods
Are methods in which trainees are passive recipients of information. May include: facts, processes, and problem solving methods.
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Lecture
Trainers communicate through spoken words what they want the trainees to learn
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Audiovisual instruction
Includes: Overheads, slides, and video.
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Hands-on methods
Are training methods that require the trainee to be actively involved in learning
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On-the-job training
Referes to new or inexperienced employees learning in the work setting and during work by observing peers or managers performing the job and trying to imitate their behavior.
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Principles of On the job training
- Preparing for instruction
- 1. Break down the job into important steps
- 2. Prepare the necessary equipment, materials, and supplies
- 3. Decide how much time you will devote to On the job training and when you expect the employees to be competent in skill areas
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Principles of On the job training 2
- Actual Instruction
- 1. Tell the trainees the objective of the task and ask them to watch you demonstrate it
- 2. Show the trainees how to do it without saying anything
- 3. Explain the key points or behaviors.
- 4. Show the trainees how to do it again
- 5. Have the trainees do one or more single parts of the task and praise them for correct reproduction
- 6. Have the trainees do the entire task and praise them for correct reproduction
- 7. If mistakes are made, have the trainees practice until accurate reproduction is achieved.
- 8. Praise the trainees for their success in learning the task.
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Self-directed learning
Has employees take responsibility for all aspects of learning- including when it is conudcted and who will be involved.
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Apprenticeship
Is a work-study training method with both on-the-job and classroom training.
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Simulations
Is a training method that represents a real-life situation, with trainees' decisions resulting in outcomes that mirror what would happen if they were on the job.
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Case study
Is a description about how employees or an organization dealt with a difficult situation.
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Business games
Require trainees to gather information, analyze it, and make decisions.
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Role plays
Have trainees act out characters assigned to them.
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Behavior modeling
Presents trainees with a model who demonstrates key behaviors to replicate and provides trainees with the opportunity to practice the key behaviors.
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Vicarious reinforcement
Occurs when a trainee sees a model receiving reinforcement for using certain behaviors.
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Key behavior
One of a set of behaviors that are necessary to complete a task.
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Modeling display
Provides the key behaviors that the trainees will practice to develop the same set of behaviors.
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Application planning
Prepares trainees to use the key behaviors on the job.
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Group building methods
Are training methods designed to improve team or group effectiveness.
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Experiential learning
- 1. Gain conceptual knowledge and theory
- 2. Take part in a behavioral simulation
- 3. Analyze the activity
- 4. Connect the theory and activity with on the job or real life situations
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Adventure learning
Focuses on the development of teamwork and leadership skills through structured activities.
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Team training
Coordinates the performance of individuals who work together to achieve a common goal.
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Components of team performance
- -Behavior
- -Knowledge
- -Attitudes
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Cross Training
Has team members understand and practice each other's skills so that members are prepared to step in and take the place of a member who may temporarily or permanently leave the team.
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Coordination training
Instructs the team in how to share information and decision-making responsibilities to maximize team performance.
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Team leader training
Refers to training that the team manager or facilitator receives.
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Action learning
Gives teams or work groups an actual problem, has them work on solving it and committing to an action plan, and then holds them accountable for carrying out the plan.
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