Trouble shooting (Ray)

10 steps to trouble shooting
- 1. Prepare
- 2. make a damage plan
- 3. Get the symptom deascription
- 4. Reproduce the symptom
- 5. Do the appropiate corrective maitenance
- 6. Narrow it down
- 7. Repair or replace the defect
- 8. Test
- 9. Take pride
- 10. Prevent further occurNces
C.r.e.e.p.e
- Communicate
- Research
- Ease of investigation
- Expense
- Provide recertification
- Entry or maintenance
4 principal steps of troubleshooting
- 1. Define the trouble
- 2. Find the path of influence
- 3. Test to determine the critical path
- 4. Take corrective action
3 main root causes of bad troubleshooting
- 1. Inadiquite tools
- 2. Inadiquite time
- 3. Inadiquite knoledge
3 steps of completion of work
- 1. Did the symptom go away
- 2. Did i fix the right problem
- 3. Did i create anothe problem
Precautions in damage control
- - safety precautions preventing injury to people
- - machine precautions prevent damage to machine
- - data precautions preventing loss of valiable data
- - product precautions preventing loss/ damage of product

Author

Byronallen

110161

Card Set

Trouble shooting (Ray)

Description

V2-10

Updated

2011-10-19T05:20:44Z

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