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Computer literacy
Ability to understand how to use a computer effectively
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Web interviews
- Conducted via Web cams and the Internet
- Benefits include:
- Savings in time and money
- Ability to tape the interview for other screeners
- Accommodates different time zones or accessibility
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IT professionals
Individual working with all forms of IT and functions
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Previous declines in the IT field blamed on:
Outsourcing and Labor dumping
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Outsourcing
where one company contracts with another company to have services performed that could have been done by employees
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Labor dumping
flooding the labor market with foreign workers
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IT Jobs
- Predicted to show the most growth
- Software engineering
- Network systems analysis
- Data communication
- Other IT jobs for the future
- Computer support
- System administration
- System analysis
- Database administration
- Security support
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Information Systems (IS) Department
Functional area within a company or university responsible for managing information technology and systems
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Offshoring
Transfer of labor from workers in one country to workers in another
Job categories affected—call centers and computer programming
Some U.S. companies question cost saving because of communication and cultural inconsistencies
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Computer science (CS)
- Study of storage, change, and transfer of information
- Programs focus on programming languages and mathematics
- Requires theoretical and analytical skills
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Management information systems (MIS)
- Focuses on practical applications of information systems and technology
- Important knowledge areas
- •Finance
- •Marketing
- Requires good communication and interpersonal skills
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System engineering
- Uses interdisciplinary approach
- •People
- •Organization
- •Technologies
- Requires strong project management skills
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Software engineering
- Involves upgrading, managing, and modifying computer programs
- Requires strong:
- •Interpersonal skills
- •Programming skills
- •Business skills
- •System analysis skills
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Electrical engineering (EE)
Focuses on cutting-edge communication and digital circuit design
- oKey areas of interest—hardware design
- •Robotics
- •Solid-state,mobile, and embedded technology
- •Integrated circuits
- •Computer chips
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IT careers constantly change because
- oChanges in technology
- oChanges in business
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IT Employers want employees with
- Business skills—hard and soft
- Technical knowledge
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Soft business skills are
- People related
- •Communication
- •Analytical/research
- •Teamwork
- •Project management
- •Business acumen
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Personal values and attributes
- Honesty/integrity/morality
- Dedicated/hard working/tenacious
- Dependable/reliable/professional
- Self-confident/self-motivated
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Hard business skills
- Process related
- Networking
- Web development
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Technical skills
- Networking
- Microsoft products
- Linux
- TCP/IP
- Oracle
- AJAX
- Enterprise Resource Planning systems (ERP systems)
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Telemedicine
Combines computers and medical expertise to simulate a long-distance house call
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Telehealth
Expansion of telemedicine that extends services to the preventive side of medicine
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Certification
- Skills and knowledge assessment process
- Organized by computer industry vendors and professional associations
- Benefits
- •Provides benchmark to assess skills
- •May lead to higher salary offers
- •Helps match applicant’s skill set with employer job requirements
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Certification risks for employees
Narrow scope of information may be emphasized
Much time and work dedicated to vendor-specific technology that may change or may be less valuable in the future
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Certification risks for employers
- Employee may have narrow training
- Knowledge in only one area
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