MIS341-Test2_Ch5

"The search for, and implementation of, radical change in business processes to achieve breakthrough improvements in products and services "

Questions in interviews and on questionnaires that ask those responding to choose from among a set of specified responses.

Technologies that enable the breaking of long-held business rules that inhibit organizations from making radical business changes.

The official way a system works as described in organizational documentation.

The way the system actually works.

The trained individual who plans and leads Joint Application Design sessions

"The structured, measured set of activities designed to produce a specific output for a particular customer or market."

are usually used to probe for information when you cannot anticipate. All possible responses or when you do not know the precise question to ask.

The person who makes detailed notes of the happenings at a Joint Application Design session.