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Thunder bay facts
- YQT-3rd busiest airport in Ontario
- Population of 110,00-113,000
- Cruise-MV Clelia 2
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What airlines serve Thunder Bay
- Air Canada (AC)
- West Jet (WS)
- Porter (PI)
- Bearskin (JV)
- Wasaya (WT)
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Direct Charter service from Thunde Bay
- Air transat-Airline Canjet
- Destinations- Cuba, Dominican Jamacia.
- dec-March
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t-bay hotels offering shuttle
- Valhalla
- Victoria inn
- travelodge
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Car rentals
- Herts
- Enterprise
- Avis
- National
- Budget
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Limousine services in T-bay
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Motocoach services in Tbay
- Happy time tours
- norcan tours
- grey hound
- iron range
- first student Canada
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Tbay transit system
- Intercity mall
- city hall
- water st Terminal
- Hospital
- ConCollege & LU---UPASS
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Inbound tour operator
Based in, and operate tours within, the same country. --vaction packages, guides, tours and transportation.
Tbay-Lake superior visits
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Tbay publications
- Thunder Bay experience
- Circle tour
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Tour Opertator
contracts with hotels, Transportation companies and other suppliers to creat a tour package to sell to cunsumers.
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Buying in Bulk advantage?
Buying in bulk, yours can be offered to the client at a lower rate.
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All tours are contructed proir to the sale----Disadventage
The operator is at risk if the tours don`t sell, as they have already been paid for in advance.
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ITC-inclusive tour charter-Disadvantage
No deviations allowed, client must take package as is (no cartering to clients needs)
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inclusive tour charter --Advantages
- cost is reduced by bulk buying
- last minute sell-offs are possible.
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There are three minimum components of an ITC
- 1-Air transportation with specified carrier(airline)
- 2-Hotel accommodation (usually 7-14 nights)
- 3-Transfers (transportation to/from hotel/airport)
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Basic ITC packages generally DO NOT include the foollowing items:
- Meals and sightseeing unless specified
- Hotel service charges and taxes
- Items of personal nature(landuary & bar)
- Travel insurance
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All-inclusive ITC`s include (air/hotel/transfers) and?
- meals as outlined
- liquor and/ or cigarettes
- Hotel service charges/taxes
- Activities-water sports and theme parties
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TOUR WHOLESALER
Company that contracts with hotels, and transportation companies and other supplies to creat a tour package and then sells that package to the consumer through a retail travel agency
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FIT?
Fully independent tour
tours are planned exclusively for a client by a travel agent
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Tour Wholesaler tours are?
Tours are customized and are created after the travel agency requests it.
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Manuals needed to make tours.
- maps
- info on destinations
- OAG-officail airline giude.
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advantages of an FIT?
- clients to devise their own itierary
- customize the clients vaction
- last minute changes are possible
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Disadvantages of a FIT?
clients unable to take advantage of special airfares/hotel rates
No tour representative to contact if any problems
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Ground and land packages
pre-arraged accommodation and car rentals. these packages are usually offered a specified price.
- hotel packages (3,4,7 night stays) -family drives to disneyland
- car package-7-14 days rental-client flys to destination needs car rental on aarival
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tour companies that sell land packages
- Red Seal tours
- Holiday house
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ABC's Advance booking Charters
- Normally seasonal
- offered at popular destinations at most popular time of year.
- limted dates & departure times
- Normally one class of service
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Major advantages of using ABC
- cheaper than paying full fare on a scheduled carrier
- Tickets are issued by the aitline, not the travel agaent.
- Commissions are generally higher that on schedule flights
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Disadvantages of using ABC
- Operate at less convenient times of the day.
- there is less frequent service than on a scedule carrier
- no advance seat selection
- tickets are $100 non-refundable
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Examples of charter airlines in Canada are:
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Car rental locations
- Airports
- intown
- suburban
- off-ariport
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Customers Qualifications for getting a Car rental?
- Valid drivers licence or international drivers
- usually ge of 21 to 25 ...maxium of 65 in some countries
- Have a major credit card
- no credit-offer employers name and address.
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Regular Car rate
Standard charge for the day, usually with an added amount for kilometres driven
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Special car rate
A discount rate for weekly, weekends or holidays. can also include unlimited kilmeter plan
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Corporate Car rate
A discount rate for employees of the companies with high rental volume
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Insurance-LDW(loss/Damage waiver)
Relieve clients of their liability for amount of damage. Coverage for loss of the use of the rental car should acciedent occour.
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PAI( Personal accident insurance)
provides coverage incase of bodily injury to the client.
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IDP(internation drivers permit)
- -Makes your Canadian provincial drivers license into a universal driving classification.
- -Allows you to drive a vehicle in a foreign country with more tests
- -fee $15.00-plus 2 passport size photographs.
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Daily duties of a car rental agent
- information on mass transit
- information on types of insuracne
- explain rental terms
- process forms
- check in used cars, clean, no damage
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three essential skills
- good english
- math skills
- operate computer
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TRANSFERS?
- Type of transportation which involves carrying passenger from one type of transportation to another.
- EX: Shuttle from Airport to hotel.
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SIGHTSEEING
the use of motorcoach travel to gain an overview of a city or area, its buildings, mounments, and attractions.
- EX: Mini-bus-7-8 or 12-15 pax
- Double decker bus- two levels. Used by Victoria, Toronto, Ottawa
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DAY TRIPS
local sightseeing tours and affordable getaways from major cities.
- ex: one day tour of Niagara falls
- ex: your of grand canyon & hoover dam- las vegas
- Companies:
- Gray lines tours
- american sightseeing tours
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Independent point to point travel
Independent travel by bus is not often sold by travel agents because commissions are rarely offered anf the value of the sale is low.
- Europe-europabus
- U.S.A- National Travelways
- Canada-greyhound
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CHARTER
bus reserved for use by a group. It goes to specific destinations at specific time
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