OB - Notes

People selectively interpret what they see based on their interests, background, experience, and attitude.

• Extraversion: (social outgoing) - retail, sales person
• Agreeableness (good nature, open minded, open to suggestions) Managers, people who work in groups or teams
• Conscientiousness (dependable) supervisor bosses and leaders
• Emotional Stability (bipolar
• Openess to experiences (innovators, willing to try, seek changes)

Im in Control – Project Managers, CEO’s, General in the Army

Fate & Env. Is in control (blame outside them) – Assist and help others, gentler, nurses, counselors, compassion.

Manipulating others to satisfy your own needs (manipulators)

• * Employee dislike work
• * Employee attempt to avoid work
• * Employee must be coerced, controlled, or threatened with punishment If they are to perform.

• * Employees like to work
• * Employees are creative, and seek responsibility
• * Employees can exercise self direction and self control.

• Achievement: need to reach goals take responsibility
• Power: desire to control one’s environment
• Affiliation: desire to seek approval conform to other wishes.

Reinforcement Theory: system of motivation for employees OPERANT CONDITING: Behavior à Reward or Punishment ORGANIZATIONAL BEHAVIOR MODIFICATION (OB MOD)

• Required behavior:
• Forming (getting to know each other)
• Storming (dealing with tensions and defining group task) ->
• Norming (building relationship
• and working together) ->
• Performing (Maturation
• in relationships and task performances)
• -> Adjourning (disbanding and celebrating accomplishment)

• What happens when you move from forming to storming (ideas do not match, conflicts arrives)
• 3rd phase: something
• solid comes up out of it. They organize the process and set rules of conducts. Roles (group project)
• 4thphase: check point, control, make sure we are on the right track.
• 5th phase: