Ch.13

the process of inspiring others to work hard to accomplish important tasks

the ability to get someone to do something you want done

coercive, reward, legitimate

referent and expert

the ability to influence through the offer of something valuable

the ability to influence through punishment

ability to influence through authority

the ability to influence other people because of one's specialized knowledge

ability to influence the behavior of other people b/c they want identify with you positively

clear sense of the future

acts in a command and control fashion

emphasizes people over task

leader has the "do it the best you can and don't bother me" attitude

emphasizes both people and tasks