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· Motivation
The intensity, direction and persistence of effort a person shows in reaching a goal.
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· Theory X
The assumption that employees dislike work, will attempt to avoid it, and must be coerced, controlled or threatened with punishment to achieve goals.
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· Theory Y
- The assumption that employees like work, are creative, seek responsibility and
- will exercise self-direction and self-control if they are committed to the
- objectives
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· Intrinsic Motivators
A person's internal desire to do something, due to such things as interest, challenge, and personal satisfaction.
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· Extrinsic Motivators
Motivation that comes from outside the person and includes such things as pay, bonuses, and tangible rewards.
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· Maslow’s Hierarchy of Needs Theory
- A hierarchy of 5 needs:
- Self-actualization
- Esteem
- Social
- Safety
- Physiological; In which, as each need is substantially satisfied the next need becomes dominant.
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· ERG Theory
A theory that posits 3 groups of core needs: existence, relatedness, and growth
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· Motivation-hygiene theory
A theory that relates intrinsic factors to job satisfaction and associates extrinsic factors with dissatisfaction.
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· McClelland's theory of needs
Achievement, power and affiliation are 3 important needs that help explain motivation.
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· need for achievement
The drive to excel, to achieve in relation to a set of standards, to strive to succeed.
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· need for power
The need to make others behave in a way that they would not have behaved otherwise.
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· need for affiliation
The desire for friendly and close interpersonal relationships..
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· Expectancy theory
The theory that individuals act depending upon their evaluation of whether their effort will lead to good performance, whether performance will be followed by a given outcome, and whether that outcome is attractive to them.
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Expectancy
The belief that effort is related to performance.
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Instrumentality
The belief that performance is related to rewards
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Valence
The value or importance an individual places on a reward.
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goal
What an individual is trying to accomplish
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Management by Objectives (MBO)
An approach to goal setting in which specific measurable goals are jointly set by managers and employees; progress on goalsis periodically reviewed and rewards are allocated on the basis of this progress
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Equity Theory
Individuals compare their job input and output with those of others, and then respond so as to eliminate any inequities
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Distributive justice
The perceived fairness of the amount and allocation of rewards among individuals
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Organizational Justice
An overall perception of what is fair in the workplace, composed of distributive, procedural, and interactional justice
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Procedural justice
The perceived fairness of the process used to determine the distribution of rewards
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Interactional Justice
The quality of the interpersonal treatment received from a manager.
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Cognitive Evaluation Theory
Offering Extrinsic rewards (for example, pay) for work effort that was previously rewarding intrinsically will tend to decrease the overall level of a person's motivation
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Self-concordance
The degree to which a person's reasons for pursuing a goal is consistent with the person's interests and core values.
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Operant Conditioning
A type of conditioning in which desired voluntary behavior leads to a reward and prevents a punishment.
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Continuos Reinforcement
A desired behavior is reinforced each and every time it is demonstrated.
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Intermittent Reinforcement
A desired behavior is reinforced often enough to mske the behavior worth repeating, but not everytime it is demonstrated
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Fixed-interval schedule
The reward is given at fixed time intervals
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Variable-interval schedule
The reward is given at variable time intervals
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Fixed ratio schedule
The reward is given at fixed amount of output
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Variable ratio schedule
The reward is given at variable amounts of output
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