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Organizational Behavior
A field of study that investigates the impact of individuals, groups, and structure of behavior within organizations; its purpose is to apply suck knowledge towards improving an organization's effectiveness
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Organization
A continuously coordinated social unit, composed of a group of people, that functions on a relatively continuos basis to achieve a common goals or a set of goals
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Basic OB Model
- Organization system level
- Group level
- Individual level
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Empowerment
Giving employees responsibility for what they do
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Ethics
The study of moral values or principles that guide our behavior and inform us whether actions are right or wrong.
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Workforce Diversity
the mix of people in organizations in therms of gender, race, ethcinity, disability, secual orientation, age, and demographic characteristics, such as education and socio-economic status.
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Productivity
A performance measure including effectiveness and efficiency
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Effectiveness
The achievement of goals
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Efficiency
The ratio of effective work output to the input required to produce the work.
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Organizational Citizenship Behaviour (OCB)
Discretionary behaviour that is not part of an employee's formal job requirements, but that nevertheless promotes the effective functioning of the organization.
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Positive Organizational Scholarship
An area of OB research that concerns how organizations develop human strength, foster vitelity and resilience, and unlock potential.
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Systematic Study
looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.
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Evidence-based management (EBM)
Basing managerial decisions on the best available scientific evidence
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Intuition
A gut feeling not necessarily supported by research
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Contigency Approach
an approach taken by OB that considers behavior within the context in which it occurs
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