OB Test 1 - chp 4 def

  1. attitudes
    evaluated statements - ether favorable or unfavorable - about objects, people or events
  2. main components of attitudes
    • cognitive component
    • affective component
    • behavorial component
  3. cognitive component
    the aspect of an attitude that is a description or belief in the way things are
  4. affective component
    sets the stage for a more critical part of an attitude. affect is the emotional or feeling segment of an attitude
  5. behavioral component
    refers to an intention to behave in a certain way. toward someone or something.
  6. cognitive dissonance
    refers to any incompatability an individual might perceive between two or more attitudes or between behavior and attitudes
  7. 5 Major job attitudes
    • job satifaction
    • job involvment
    • organizational commitment
    • perceived organizational support
    • employee engagment
  8. job satisfaction
    describes a positive feeling about a job, resulting from an evaluation of its characteristics
  9. job involvement
    measures the degree to which people identify psychologically with their job and consider their perceived performance level important to self worth
  10. psychological empowerment
    employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and the perceived autonomy in their work.
  11. organizational comittment
    a state in which an employee indetifies with a particular organization and its goals and wishes to maintain membership in the organization.
  12. 3 dimensions to organizational commitment
    • affective commitement-an emotional attachment to the organization
    • continuance commitment-the perceived economic value of remaining with an organization compared to leaving it
    • normative commitment-an obligation to remain with the organization for moral or ethical reasons
  13. perceived organizational support
    the degree to which employees believe the organization values their contribution and cares abotu their well-being
  14. employee engagement
    an individual's involvement with satisfaction with and enthusiasm for the work she does.
Card Set
OB Test 1 - chp 4 def
def from chp 4 - job attitudes