Steps of Communication

  1. Means of conveying and receiving a message through senses
    Channel
  2. Prepares the message
    Sender or encoder
  3. Factors within both the sender and receiver that influence communication. Includes perception, educational and development levels, sociocultural backgrounds, values and beliefs, gender, emotions, physical health status, roles and relationships
    Interpersonal Values
  4. Evidence that a message has been received and understood; can be verbal or nonverbal
    feedback
  5. translates and makes decisions after receiving a message
    Receiver or decoder
  6. Surrounding area
    environment
  7. What motivates one person to communicate with another person
    Referent
  8. The actual product of the source or encoder; examples...a speech, interview, telephone conversation, chart, gesture, conversation, memorandum, nursing note, comment, eye movement
    message
Author
Anonymous
ID
104000
Card Set
Steps of Communication
Description
8 steps of communication
Updated