Beginning a Client Interaction

Following introduction (at which time you call the client by name and tell the client your name), relate purpose of interaction

tell client specifically what you will be doing in terms of his or her care

Ask if the client understands or has any questions

Encourage client to describe how how he or she is feeling at the time (especially focusing on the pain level)

Encourage client to participate in his or her care-both verbally and nonverbally

Pay attention to communication as well as the procedure you are administering....Often your best data is drawn from rationale

Assess nonverbal behavior and determine if it fits (is congruent) with verbal communication, especially when you are evaluating pain.

Complete communication by asking client for feedback

Complete interaction by telling client when you will return

Follow through on agreed upon meeting time to build client trust