Management 1

  1. manager
    someone who coordinates and oversees the work of other people in order to accomplish organizational goals
  2. first-line managers
    the lowest level of management who manage the work of non-managerial employees and are typically directly or indirectly involved with producing the organization's products or servicing the organization's customers
  3. middle managers
    managers between the lowest level and top levels of the organization who manage the work of first-line managers
  4. top managers
    managers at or near the upper levels of the organization structure who are responsible for making organizationwide decisions and establishing the goals and plans that effect the entire organization
  5. management
    coordination and the oversight of the work activities of others so that thier activities are completed efficiently and effectively
  6. efficiency
    doing things right, or getting the most outputs from the least amounts of imputs
  7. effectiveness
    doing the right things, or completing activities so that organizational goals are attained
  8. planning
    a management function that involves defining goals, establishing strategies for achieving those goals, and developing plans to intergrate and coordinate activities
  9. organizing
    a management function that involves arranging and structuring work to accompish organizational goals
  10. leading
    a management function that involves working with and through people to accomplish organizational goals
  11. controlling
    a management function that involves monitoring, comparing, and correcting work performance
  12. management roles
    specific catergories of managerial behavior
  13. interpersonal roles
    managerial roles that involve people and other duties that are ceremonial and symbolic in nature; figurehead, leader, liaison
  14. informational roles
    managerial roles that involve collecting, recieving, and dissemenating information; monitor, dissminator, spokesperson
  15. decisional roles
    managerial roles that revolve around making choices
  16. technical skills
    job-specific knowledge and techniques needed to proficiently perform work tasks
  17. human skills
    the ability to work well with other people individually and in a group
  18. conceptual skills
    the ability to think and to conceptualize about abstract and complex situations
  19. organization
    a deliberate arrangement of people to accompish some specific purpose
  20. universality of management
    the reality that management is needed in all types and sizes of organizations, at all organizational levels, in all organizational areas, and in organizations no matter where located
  21. management functions
    • planning
    • organizing
    • leading
    • controlling
    • = achieving organizations stated purposes
Card Set
Management 1
chapter 1