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Origins of management
- ***Egyptians: POC; for construction of pyramids; requests in writing, decision making after consulting staff for advice (4k-2k BC)
- Sun Tzu: Strategy; identifying and attacking opponent's weaknesses
- Xenophon: Management as separate art
- Sumerians: C; Written record keeping
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Why we need managers today
- When so many people were being employed under the same roof during the Industrial Revolution, companies began to have a strong need for order and structure.
- Managers to organize large groups, work w/employees, make good decisions
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Scientific Management (Frederick Taylor)
- Thoroughly studying and testing different work methods to identify the best, most efficient way to complete a job.
- Goal: Systematic study to find the "One Best" way of doing each task
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Who was Frederick Taylor (1856-1915)?
- Father of Scientific Management.
- Began career as worker at Midvale Steel Comp.
- Worked at improving output;
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Four Principles of Scientific Management
- 1. Develop science for each man's work and use new method which replaces old rule of thumb
- 2. Scientifically select,train, teach, and develop the workman, unlike his independent past.
- 3. Cooperate hardily w/workers; ensure all work being done is in accordance with principles of science being developed.
- 4. Equal division of work and responsibility between management and workmen. Management takes over some of the more complicated jobs for the workers.
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Soldiering
When workers deliberately slow their work output
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Rate Buster
A group member whose work pace is significantly faster then the normal pace in his or her group
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Frank and Lillian Gilbreth (Motion Studies)
- Motion Studies to simplify work:
- Frank: MIT, began career as apprentice bricklayer, studied various approaches to bricklaying and began eliminating the unnecessary motions; raised productivity by 2Xs
- Lillian: first woman to receive PhD in Indust. Tech.; concerned with the human side of work; one of first contributors to Ind. Tech.
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Motion Studies
Breaking each task or job into its separate motions and then eliminating those that are unnecessary or repetitive.
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Time Study
Timing how long it takes good workers to complete each part of their jobs.
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Who was Henry Gantt?
- First a protege and then an assoc. of Frederick Taylor;
- Best Known for the Gantt Chart:
- Significant contributions to management with repsect to the training and development of workers.
- One of the first to strongly recomment that companies train and develop their workers
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Gantt Chart
- Graphic chart that shows which tasks must be completed at which times in order to complete a project or task.
- Shows the tasks and the certain time frames to complete them.
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Who was Max Weber?
- German sociologist who presented a new way to run entire organizations.
- First proposed the idea or bureaucratic organizations; described bureaucracy as "the exercise of control on the basis of knowledge".
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Bureaucracy
- The exercise of control on the basis of knowledge, expertise, experience.
- People in the bureaucracy would lead by virtue of their rational-legan authority (knowledge, expertise, or experience)
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Who was Henri Fayol?
Contributor to the field of management like Frederick Taylor.
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