COMPTIA A+ (6)

ENVIRONMENTAL PROTECTION AGENCY(EPA) KEEPS A COPY OF MATERIAL SAFETY DATA SHEETS

TONER. YOU MUST BE CAREFUL NOT TO SPILL IT AND TO SEND USED CARTRIDGES TO RECYCLING CENTERS

TRUE

A HIGH-VOLTAGE CAPACITOR INSIDE THE MONITOR RETAINS A CHARGE EVEN LONG AFTER THE MONITOR HAS BEEN UNPLUGGED

CLASS C

A MESSAGE SHOULD BE SENT TO ALL USERS NOTIFYING THEM THAT THE SYSTEM WILL BE GOING DOWN AND GIVING AN ESTIMATE OF HOW LONG THE USERS WILL BE AFFECTED. THE ESTIMATE SHOULD INCLUDE A TIME TO ADDRESS ANY OTHER ISSUES THAT YOU FEAR MAY CROP UP.

OEN OF THE FIRST QUESTIONS YOU SHOLD ASK THE USER IS IF THEY HAVE EVER PRINTED TO THAT PRINTER. THIS CAN BE FOLLOWED UP WITH QUESTIONS AS TO HOW RECENTLY THEY DID SO AND WHAT HAS CHANGED SINCE THEN.

YOU SHOULD ADHERE TO POLICIES OF THE COMPANY YOU FORK FOR ON THIS MATTER. SOME COMPANIES DO NOT MIND CUSTOMERS HAVING THE CELL NUMBER FOR A TECHNICIAN WHEREAS OTHERS WANT ALL CALLS TO COME TO A CENTAL LOCATION SO THE CALLS CAN BE PROCESSED MORE EFFICIENTLY. WHICHEVER SITUATION APPLIES, YOU SHOULD CAREFULLY EXPLAIN IT TO YOUR CUSTOMER AND LET THEM KNOW THE RULES OF RESPONSE TIME, ESCALATION AND OTHER ISSUES.

THE CYBERSPACE ELECTRONIC SECURITY ACT(CESA) GIVES LAW ENFORCEMENT THE RIGHT TO GAIN ACCESS TO ENCRYPTION KEYS AND CRYPTOGRAPHY METHODS.

THE UNITING AND STRENGTHENINGAMERICA BY PROVIDING APPROPRIATE TOOLS REQUIRED TO INCERCEPT AND OBSTRUCT TERRORISM ACTO OF 2001 GIVE THE US GOV'T EXTREME LATITUDE IN PURSUING CRIMINALS WHO COMMIT TERRORIST ACTS.