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what is vertical flow distributions? what direction do they flow? and examples
inflormation that flows downward from senior management to junior managers. examples include instructions, quotas and budgets
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two types of external users
- 1) trading partners--exchanges include sales, billing, supplies
- 2) stakeholders--entities with a direct interest in the organization
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elements of a system (4)
- 1) more than one component
- 2) must serve a common purpose
- 3) system vs. subsystem
- 4) serve at least one purpose
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what is an information system
the set of formal procedures by which data are collected, procedded into information and distributed to users
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what is a transaction? what are the two types of transactions?
- 1) a transaction is an event that affects or is of interest to the organization and is procedded by its information system as a unit of work
- 2) types: financial and nonfinancial
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the three major subsystems of AIS
- 1) transaction processing system (TPS)
- 2) general ledger/ financial reporting system (GL/FRS)
- 3) management reporting system (MRS)
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transaction processing system
supports daily business operations with numerous reports, documents and messages
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gernal ledger/financial reporting system
produces the traditional finanacial statements
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management reporting system
- provides internal managemetn with special-purpose financial reports and information needed for decision making
- i.e. budgets, variance reports and repsonsibility reports
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what is data
are facts, whcih may or may not be processed and have no direct impact of the end user
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information
causes the user to take an action that he or she otherwise could not, or would not, have taken. more simply, processed data
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steps in the AIS model
- 1) data collection
- 2) data processing<-->database management
- 3) information generation
- 4) feedback/external end users
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the three fundemental objectives common to all systems
- 1) to support the stewardship of management
- 2) to support management decision making
- 3) the support the firms day-to-day operations
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turnkey systems
are completely finisked and tested systems that are read for implementation. usually purchased
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backbone systems
consist of a basic system stucture on which to build. the logic is preprogrammed and is tailored to suit the business
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vendor-supported systems
are custom system the client organizations purchase commercially rather than develop in house
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materials management subfunctions (3)
- 1) purchasing--ordering inventory
- 2) receiving--accepting the inventory
- 3) stores--takes custody of the inventory
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production function subfunctions
- 1) production planning--scheduling
- 2) quality control
- 3) maitenance
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centralized data processing
all data processing is performed by one ore more large computers housed at a central site that serves users throughout the organization
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distributed data processing (DDP)
reorganizing the IT finction into small information processing units (IPU) that are distributed to end users and placed under their control
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DDP disadvantages
- 1) loss of control
- 2) inefficient use of resources
- 3) destruction of audit trails
- 4) increased potenial for errors, failures and the lack of standards
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DDP advantages
- 1) cost savings
- 2) increased user satisfaction
- 3) operational efficiency
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the flat-file model (legacy systems)
an environment in which individual data files are not related to other files. end users own their own data. involve large mainframe computers
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problems with the flat-file model
- 1) data storage-multiply storage to share documents
- 2) data updating-increased cost due to separate files
- 3) currency of information-outdated info
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database model
centralizes the organizations data into a common database that is shared by other users
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the REA model
an accounting framework for modeling an organizations critical resources, events and agents (REA) and the relationships between them
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enterprise resource planning (ERP)
- an information system model that enables an organization to automate and integrate its key business processes.
- 1) allows data sharing, information flows, common business practices
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what are the 3 transaction cycles
- 1) revenue
- 2) expenditure
- 3) conversion
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expenditure cycle (4 systems)
- A) the acquisition of materials, property, and labor in exchange of cash
- 1) accounts payable system
- 2) cash disbursements system
- 3) payroll system
- 4) fixed asset system
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conversion cycle (2 subsystems)
- a) raw materials to finsihed products
- 1) production system-planning, scheduling, and control
- 2) cost accounting system-monitors the flow of cost information related to production
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revenue cycle (2 subsystems)
- A) processing cash sales, credit sales and the receipt of cash
- 1) sales order processing-credits
- 2) cash receipts
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source documents
are used to capture and formalize transaction data that the transaction cycle needs for processing
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product documents
are the result of transaction processing rather than the triggering mechanism for the process
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turnaround documents
are product documents of one system that become source documents for another system
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4 different types of files
- 1) master file
- 2) transaction file
- 3) reference file
- 4) archive file
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master file
generally contains account data. updated from transactions
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transaction file
is a temporary file of transaction records used to change or update data in a master file
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reference file
stores data that are used as standards for processing transactions
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archive file
contains records of past transactions that are retained for future reference
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data flow diagram (DFD)
uses symbols to represent the entities, processes, data flows and data stores that pertain to a system
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entity relationship (ER) diagram
is a documentation technique used to represent the relationship between entities
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system flowchart
is the graphical representation of the physical relationships among key elements of a system
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batch
is a group of similar transactions that are accumulated over time and then processed together
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advantages to batch processing
- 1) improve operational efficiency
- 2) provides control over the transaction process
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batch systems
assemble transactions into groups for processing. there is always a time lag
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real-time systems
process transactions individually at the moment the event occurs
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types of coding schemes
- 1) sequential codes
- 2) block codes
- 3) group codes
- 4) alphabetic codes
- 5) alphanumeric codes
- 6) mnemonic codes
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sequential codes
- represent items in some sequential order
- 1) advantages-gaps in numbers alerts management
- 2) disadvantages-carry no info beyond the order
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block codes
- is a variation on sequential coding that partly remedies. includes a chart of accounts
- 1) advantages-insertion of new codes
- 2) content not readily apparent
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group codes
- used to represent complex items or events involving two or more pieces of related data
- 1) advantages
- a) facilitate the representation of large amounts of data
- b) allow complex data structures to be represented in hierarchal form
- c) detailed analysis
- 2) disadvantages-over used
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alphabetic codes
- can be the same as numeric codes
- 1) advantages- capacity to represent large numbers of items increases dramatically
- 2) disadvantages-difficulty rationaling the meaning
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mnemonic codes
- alphabetic characters in the form of acronyms anf other combinations to convey meaning
- 1) advantages-does not require the user to memorize meaning
- 2) disadvantages-limited ability to represent items within a class
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