What are some techniques leaders may use during the directive approach to counseling?
Corrective Training
Commanding
What Field Manual covers counseling?
FM 6-22 Appendix B
What are the characteristics of effective counseling
Purpose: Clearly define the purpose of the counseling.
Flexibility: Fit the counseling style to the character of each subordinate and to the relationship desired.
Respect: View subordinates as unique, complex individuals, each with a distinct set of values, beliefs, and attitudes.
Communication: Establish open, two-way communication with subordinates using spoken language, nonverbal actions, gestures, and body language. Effective counselors listen more than they speak.
Support: Encourage subordinates through actions while guiding them through their problems.
What are the three approaches to counseling?
Directive
Non-directive
Combined
Explain the advantages and disadvantages of Directive counseling.
Advantages-
Quickest method.
Good for people who need clear, concise direction.
Allows counselors to actively use their experience.
Disadvantages-
Doesn't encourage subordinates to be part of the solution.
Tends to treat symptoms, not problems.
Tends to discourage subordinates from talking freely.
Solution is the counselor's, not the subordinate's.
Explain the advantages and disadvantages of Non-Directive counseling.
Advantages-
Encourages maturity.
Encourages open communication.
Develops personal responsibility.
Disadvantages-
More time-consuming
Requires greatest counselor skill.
Explain the advantages and disadvantages of Combined counseling.
Advantages-
Moderately quick.
Encourages maturity.
Encourages open communication.
Allows counselors to actively use their experience.
Disadvantages-
May take too much time for some situations.
What are the three major categories of developmental counseling?
Event counseling
Performance counseling
Professional growth counseling
What are some examples of Event counseling?
Instances of superior or substandard performance.
Reception and Integration Counseling.
Crisis Counseling
Referral Counseling
Promotion Counseling
Separation Counseling
What areas would you cover in a reception and integration counseling?
Chain of command familiarization.
Organizational standards.
Security and safety issues.
Noncommissioned officer (NCO) support channel (who is in it and how it is used).
On- and off-duty conduct.
Personnel/personal affairs/initial and special clothing issue.
Organizational history, structure, and mission.
Soldier programs within the organization, such as Soldier of the Month/Quarter/Year, and educational and training opportunities.
Off limits and danger areas.
Functions and locations of support activities.
On- and off-post recreational, educational, cultural, and historical opportunities.
Foreign nation or host nation orientation.
Other areas the individual should be aware of as determined by the leader.
What are the 4 stages of the Counseling Process?
Identify the need for counseling.
Prepare for counseling.
Conduct counseling.
Follow up.
What are the steps required to prepare for counseling?
Select a suitable place.
Schedule the time.
Notify the subordinate well in advance.
Organize information.
Outline the counseling session components.
Plan your counseling strategy.
Establish the right atmosphere.
A counseling session consists of what 4 basic components?
Opening the session.
Discussing the issues.
Developing the plan of action.
Recording and closing the session.
What is counseling?
Counseling is the process used by leaders to review with a subordinate the subordinate's demonstrated performance and potential.
What are some counseling techniques leaders may explore during the nondirective or combined counseling approaches?
Suggesting Alternatives
Recommending
Persuading
Advising
How many human needs are there?
4 (Physical, Social, Security and Higher (Religious))
What is tact?
A keen sense of what to do or say in order to maintain good relations with others and to avoid offense
What is the objective of counseling?
For one person to help another
What are the 7 steps to problem solving?
ID the problem
Gather information
Develop criteria
Generate possible solutions
Analyze possible solutions
Compare possible solutions
Make and implement the decision
What is communications?
Communications is the flow or exchange of information and ideas from one person to another.
Faulty communications causes most problems. True or false?
True
Leaders should seek to develop and improve what three leader counseling skills?
Active Listening
Responding
Questioning
To insure that they understand the message sent to them, the receiver should send what back to the transmitter?
Feedback
What are the qualities of an effective counselor?
Respect for subordinates
Self-awareness
Cultural awareness
Empathy
Credibility
In communications, your exchange of information has three important parts. What are they?
Message
Content
Context
Name some good conditions that make for good discipline
High performance standards
Loyalty to superiors and subordinates
Competitive activities
Tough training
Open channel of communications
What course of action should a supervisor take when a subordinate has been performing below his/her usual standards?
Counsel about substandard performance.
Attempt to define the problem with the soldier.
Afford opportunity and time to solve the problem.
Make a written statement of counseling
What are the stresses that influence behavior?
Fear
Hunger
Illness
Anxiety
Fatigue
By neglecting the welfare of your Soldiers, you will probably do what?
Lose their respect and loyal cooperation
What form is used for counseling?
DA Form 4856 E
When is the directive approach in counseling most likely to be used?
When time is short, when the LEADER knows what to do, when the counseled soldier has limited problem-solving abilities.
Is it a requirement that a leader counsel his/her subordinates?
Yes. A leader who neglects to counsel his subordinates is negligent in his performance of duty
Is performance counseling limited to bad performance?
