HBSE I

Practitioner who uses wide range of knowledge/ skills to help people with extensive array of problems/ issues.

Range of differences among social categories; age, class, race, disability, gender, ethnicity, etc.

Group of people who share identifiable characteristic placing them at greater risk of social/ economic deprivation than general mainstream society.

Ability to achieve goals despite opposition of others.

Process of increasing personal, interpersonal, political power so individual can take action to improve life situation.

Orientation focusing on positive client qualities (i.e. resources, capabilities, knowledge, abilities, etc.) that can be put to use to solve problems/ pursue positive changes.

Special rights/ benefits because of elevated social, political, economic status.

Group of people (family, friends, neighbors, curch members, etc.) who informally provide help/ support.

Ability to recover from adversity/ resume functioning even when suffering serious trouble, confusion, hardship.

Stressful life events/ adverse environmental conditions that increase vulnerability.

Factors that buffer, moderate, protect against vulnerabilities.

Perceptions/ opinions held that identify what is good/ desirable.

Principles based on values that guide behavior/ determine what is right/ correct.

Situation in which ethical principles conflict/ all solutions are imperfect.

Being trustworthy/ keeping information secret.

Careful examination/ evaluation of beliefs/ actions to establish independent decision about what is true/ what is false.

Coherent group of principles, concepts, ideas organized to explain some observable occurrence/ trend providing framework for how to view something.

Set of elements that are orderly/ interrelated to make functional whole.

Borders/ margins that separate one entity from another.

Secondary/ subordinate system that is component of larger system.

Culturally established social behavior/ conduct expected of person in any designated, interpersonal relationship.

Reciprocal, dynamic, interpersonal connection characterized by patterns of emotional exchange, communication, behavioral interaction.

Energy, information, communication flow received from other systems.

Response of system after receiving/ processing input that affects other systems in environment.

Form of input in which system receives information about it own performance.

Feedback indicating problems that need to be addressed.

Feedback indicating what is being done correctly/ well.

Point at which two systems come into contact with each other/ communicate.

System's tendency to move from simpler to more complex existence.

Tendency of system to progress toward disorganization, depletion, death.

System's process moving towards growth/ development.

Having many different means to same end.

Conditions, circumstances, human interactions that encompass human beings.

Active/ dynamic interactions that can be positive or negative where people communicate with others in the environment.

Natural power of active involvement between people and their environments that can take form of input or output.

Capacity to adjust to surrounding environmental conditions in order to continue to function effectively.

Social entity that is goal-directed, designed as deliberately structured/ coordinated activity system linked to external environment.

Practitioner's responsibility to provide ethical/ effective practice.

Substitution of legitmate goal with other goal which organization was not developed to address, for which resources were not allocated, which it is not known to serve.

Form of adaptation with goal of overcoming problems.

Helps client cope with various stresses by breaking down problems into more manageable parts and identifying ways to resolve problems.

Neutral party that helps resolve arguments/ conflicts by ensuring that all parties understand each other's positions while sharing the same goal.

Bringing components together in an organized manner to form a unified whole.

Having administrative responsibility to help accomplish goals.

Giving information and teaching skills.

Determines how well programs/ systems are working.

Person helps link clients with community resources/ services usually through a referral process.

One who guides/ directs group encounter/ gathering according to a plan to enhance service delivery.

Person who calls attention to an issue.

Representative who works on behalf of client who is trying to gain something from another group/ system.

Representative of client who has little/ no power to get what is needed.