Dental Assisting Mod 170

  1. A tool that when used efficiently, helps one to organize the daily schedule of the dental practice. This book identifies who will be performing the work, on what date, and at what time.
    Appointment Book
  2. Organized list that identifies patients who need to be scheduled for dental tretment, who wish to be notified when an opening in the schedule occurs.
    Call List
  3. Documents used to detemine and record patient demographics, medical and dental health history, previous treatment, diagnosed treatment, radiographs, and treatment notes.
    Clinical Record (patient chart)
  4. Voluntary standards of behavior established by a profession.
    Code of ethic
  5. Divisions of the pages of an appointment book. the functions of the columns are to organize the schedule and to indicate who is performing the dentistry, who the patient is, why the patient is being seen, and what is going to be done.
  6. Form used to receive authorization from a patient to continue treatment.
    Consent form
  7. Posted schedual used in treatment rooms, dentists' private offices, laboratories, and other work areas.
    Daily Schedule Sheet
  8. Category of moral judgments.
  9. Especifies federal regulations that insured privacy regarding a patients health care info.
  10. Used to keep documents and forms (clinical record).
    Individual Patient File Folder
  11. Communication in which the sender and the receiver exchange information in time. This includes face-to-face, telephone, and video conferencing.
    Interpersonal Communication
  12. Specialized words, acronyms (groups of initials), and other terms that are unique to a given group.
  13. Outlining.
  14. Method of communication in which the massage is sent through facial expressions and body gestures.
    Non Verbal Communication
  15. Fees charged for dental treatment, or monies collected.
  16. Introduces the patient to the dental practice and provides demographic and financial information for insurance forms and patient billing.
    Registration Forms
  17. An emotion that patients can perceive from members of the dental healthcare team when barriers are removed. Barriers can take the form of desks and other objects that come between the team members and the patient.
  18. Attitude that blocks effective communication because assumptions are made about nonfactual information or preconceived ideas about a person, an idea, or a procedure.
  19. Each column of an appointment book is divided into time segment. Each segment represents a unit (units consist of 10- or -15 minute intervals).
  20. Messages communicated with words, which can be divided into two categories: spoken and written. Spoken verbal messages can be delivered face to face or transferred electronically (via telephone, voice mail, or video conferencing). Written communication may consist of letters, memos, faxes, e-mails, and newsletters.
    Verbal Messages
Card Set
Dental Assisting Mod 170
Unit 3