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Definition of Communication
No universally accepted definition; human communication is the process of creating meaning through symbolic interaction
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Symbolic communication (unlike animals) lets humans
Talk about the past, explain the present, and guess/predict the future
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Intrapersonal Communication
Communicating with oneself; the way we process info mentally; affects how we interact with others
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Dyadic/Interpersonal Communication
Two people interacting is a dyad; most common type personal comm; not all 2 person interactions considered interpersonal
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Small group communication
Every member can participate w/other members; can put conformity pressures on minority (does not exist in dyad); can be comforting and lead to bigger risks; more creative; influenced by leader
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Public communication
When group is too large for all members to contribute; unequal amount of speaking; limited verbal feedback; few speak, others=audience
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Mass communication:
Has messages that are sent to widespread audiences; no personal contact between senders + receivers; developed/financed by large corps; controlled/filtered by many (gatekeepers)
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Functions of CommPhysical
Not everyone needs same amount, but is essential for well being; cancer strikes more isolated people; isolation = 2-3x more likely to have early death, etc.
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Functions of CommIdentity Needs
Way we learn who we are; decide who we are based on how others react to us
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Function of CommSocial Needs
For pleasure, inclusion, affection, escape, relaxation, control, etc.
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Function of CommPractical Needs
Important for work, home, hobbies, haircuts, going to doctors, etc.
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Linear Model
Like an injection: sender encodes feelings/ideas in message for receiver who decodes them. (can send and receive messages simultaneously in a single minute)
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Feedback
Discernible response of a receiver to a senders message (not always non verbal). Silence is a form of communication.
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Communications is fluid
Way we respond in present is determined by past interactions
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Communications is relational
Depends on the involvement of a partner
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Communication is not the tool that is used:
Means of imparting/exchanging info; means of connection between people and places
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4 characteristics of Comm (things to think about)
It is a process (an action); human; shared; and symbolic
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Comm as process:
Something you do/engage in;
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Act of Comm
Refers to the medium (text message= piece of comm; reading it =communicating)
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Transactional Model
Sender + receiver; idea/concept; medium/channel; encoding/decoding process; feedback; fields of experience; context/environment; noise
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Noise
Physical sounds you hear that interrupt comm
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Reasons for choosing human limitation for comm
Easier; more reliable findings; provides boundaries; more professionally practical
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Definition of Man by Kenneth Burke
Humans are symbol users, misuser, creators (slang, etc); inventors of the negative (we add good/bad connotations); goaded by sense of hierarchy (want to understand our place in the worldmoved by sense of order); separated from natural condition by instruments of our own making (umbrellas to protect against rain, etc); rotten with perfection (take perfect and try to improve it so much that it isnt good anymore)
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Language
Collection of symbols governed by rules and used to convey messages; common symbol system; always contextual (like all comm); choice drive activity;
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Symbols
Arbitrary constructions that represent a communicators thoughts; meanings are in people, not words; successful com occurs when negotiate word meanings (1/2 speaker, ? recipients)
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Phonological Rules
Govern how words sound when pronounced
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Syntactic rules
Govern structure of language (the way symbols are arranged)
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Semantic rules
Deal w/meaning of specific words
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Pragmatic rules
Govern how people use language in everyday life/how words are understood and used
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Names
Shape the way others think of us (ex. Indian name for a god Karan appears as a girls name here)
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Credibility
Use of impressive sounding language etc. to sound more informed
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Status
Accent, choice words, speech rate, age of speaker (all can be guessed by language)
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Sexism and racism
Usually easy to avoid such language (choice of words indicates this)
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Power affiliation
Special terms between people
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Convergence
Speaking to blend in with a group, region, etc.
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Divergence
Speaking in a way that separates from others
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Powerless language:
Hedges, hesitations, intensifiers, polite forms, tag questions, and disclaimers
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Equivocal language
More than one correct dictionary definition
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Relative words
Gain meaning by comparing
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Slang and jargon
Language used by a group of people who belong to similar coculture
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Regionalisms
Terms understood by people who live in one geographic area
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Jargon
Specialized vocabulary that functions as a kind of shorthand
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Nonverbal
those behaviors other than words themselves that form a socially shared coding system; not just body language; omnipresent; can be used to communicate across language barriers; tend to believe nonverbal over verbal (think it more unconscious)
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Kinesics:
all forms of body movement excluding physical contact with another
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Ekman + FriesensEmblems
Body movements that carry meaning in and of themselves (can stand alone w/o verbal)
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Ekman + FriesensIllustrators
Do not carry meaning w/o verbal (help receivers interpret/understand what is being said)
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E+FRegulators
Body movement employed to help guide a conversation (head nod to continue, etc)
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E+Fadaptors
Rarely intended to communicate anything but are needed to satisfy physical/psychological needs; 3 categories (self adaptors, alter directed adaptors, and object adaptors)
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Affect displays
Body movement that express emotion w/o use of touch
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Haptics
General category of non verbal behavior; refers to all aspects of touch (categorized by function)
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Proxemics
The way we use space
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Territories
Physically fixed areas that one or more individuals defend as their own (band corner, etc)
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Personal space
Proxemic based need that moves with the individual (i.e. space bubble)
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Eye contact
Common way to violate or restore personal space
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Physical appearance
All aspects of how we look; 3 general body types (ectomorphs, mesomorphic, and endomorphic)
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Ectomorphs
Thin bone structure and lean
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Mesomorphic
Strong bone structure and muscular and athletic
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Endomorphic
Large bone structure and typically heave set/somewhat rounded
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Vocalics
Reflect all aspects of the voice
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Communication accommodation theory
We converge our speech w/whom we want to be associated with
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Chronemic Code
Our use and perception of time (how long events are acceptable, etc. 2 hour movie v. 2 hour lecture)
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Polychronism
Doing multiple activities at once
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Monochronism
Focus on one activity at a time
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Artifacts
Physical objects/environment that guides behavior or defines communication context (fixed feature and semi-fixed features)
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Communication as Shared
Cant really miscommunicate with yourself (accidental waves, facial expressions, etc); etymological root of word (communicare=to share, communis=duties together)
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Communication as Symbolic
Always, ALWAYS symbolic; symbols are any representative of a though/idea/concept etc; words by very nature are symbolic
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ALL Symbols (Characteristics):
Flexible/malleable (change); arbitrary (make words to fit things); useful; powerful (move people to act, change)
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Difference between symbols + signals
Signals: do not require immediate stimulus, response vary more widely, symbols more abstract; (signs and signals often interpreted symbolistically by humans, but NOT by animals)
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Words you use:
Say something about you (education, geographic background, experience, etc)
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Importance of Language
Shapes and reflects attitudes; creates and alters reality; is necessary from a practical perspective
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Terministic Screens
By Kenneth Burke; screen= viewing platform, something to filter/impede/cover; term=phrase, condition (of contract), end point, period time, etc.; words we choose reflect and shape our attitudes (get to go to class v. have to go); create and alter reality (virtual space and time; alters understanding of the world around us).
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Functions of Non-verbal Codes:
Structuring and regulating interaction; creating and managing identities; communicating emotions; defining and managing relationships; influencing others; deceiving others.
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Virtual Space
- Foot as measurement v. meter
- 364.4 smoots +/- one ear
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Virtual Time
Does have physical component (earth rotating around once. i.e. a day); we create daylight savings, leap year, etc.
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Languagepractical perspective
Helps meet physical, social, identity, and practical needs more effectively. Because humans create, use, and misuse it, LANGUAGE IS NECESSARILY FLAWED. It reflects but not always accurately.
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Proxemics + Edward T Hall
Public zone is 12 ft; social zone is 4-12ft; personal zone is 1.5-4ft; intimate zone is 0-1.5ft. Varies with culture (e.t. hall is mostly western society). Establishes parameters of relationships, context and culture based, and fixed vs. semi-fixed space.
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Anthromorphize
Giving animals human characteristics (usually/mostly non-verbal)
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Two Types MeaningConnotative
More emotionally charged; includes interpretive value; often based on personal experience; includes socially charged meaning
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Two Types MeaningDenotative
dictionary def; most objective; most widely shared meaning
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Complexity of Meaning
Arbitrary and flexible nature makes it hard to have just one meaning; complex cognitive structure of humans (blend of rational and emotional); ability to create symbols; heavy reliance on symbols (cant think w/o it).
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Sharing/Spreading Meaning
Teaching; individual experiences; naming new experiences (usually based on combo of old names and experiences); mass communication
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Influences on Meaning
Vocalics (emphasis); fields of experience; context (appropriation, bricolage, and counter-bricolage); form of the message (discursive + presentational)
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ContextPlaying with meaning
Expectations can be exploited; meanings can be transferred; new meanings for old ideas, etc.
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Appropriation
Taking a symbol and using it in a new, possibly unexpected way (ideas/concepts, etc). Includes parodies (weird al song parodies, etc).
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Production of meaning involves 3 elements:
- 1) codes and conventions that structure the image and cannot be separated from content
- 2) views and how they interpret/experience the image
- 3) the context in which the image is view/exhibited
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Viewing is
Relational and social (whether or not viewing in public, private, or if the image is personal).
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Interpellate
Interrupt procedure to question someone or something formally; catching our attention; must know that the image is meant for me to understand; can be interpellated w/o feeling like you are the one being hailed
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Producer
can refer to individuals, groups, coporate conglomerate, etc.
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Meaning created + Producers
Meaning also created by when, where, what consumes them
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Producer Function
Set of beliefs that lead us to have certain expectations about a work with regard to the status of its producer.
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Viewer Interpretations
All include aesthetics + taste; much of value of art is established through previous ownership; collecting and exhibiting art has influence on meaning
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Aesthetics
Usually thought they were culturally determined but is actually generally based on the individual and what they find attractive
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Taste
Culturally determined
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Habitus
Set of dispositions and preferences we share as related to class position, education, and social standing
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Semiotic Square
Purpose of mapping the movement of art and cultural artifacts
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Bricolage
Taking an object and altering its meaning by changing the way its used. Creating new meaning by assembling seemingly divergent symbols. OF OBJECTS.
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Counter-bricolage
Commercializing new meaning of bricolaged object by making it popular.
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Bricolage + Counter Bricolage Examples
Turn buckets into drums; making show called stomp that does it
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Discursive
Linear, chronological, orderly, words, mathematical equations, sheets of music, newsprint, stories, etc. ORDER MATTERS. Rules based (rules indicate proper reading). Rational, reason based. Easier for building arguments; allows for varying levels precision; emotional appeals take more time/effort but are very possible.
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Presentational
Complete, multifaceted, presented as a whole (paintings, photographs, etc). More readily elicits emotions; not as obviously rules based + less overtly rational; prone to more varied interpretations; precision invites multiple readings; arguments more challenging to make clear but can be done.
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Blending
Front page newspaper, advertisements, etc. Music=discursive. Most memorable + effective communication; simultaneous rational and emotional appeals (emotion encourages initial action while reason encourages long term + repeated action).
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Making effective messages general considerations
Context, audience, purpose, expectations, constraints (can come from any of other elementsword limit, time limits, etc).
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6 Cs of Language
Clear, Concise, Concrete, Colorful (or creative), culturally sensitive, and correct.
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Clear
Say what you actually mean; dont assume the audience will get your meaning; avoid using big words just for the sake of it; euphemisms only useful if you want to be vague.
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Concise
Never use 10 words when 3 will do; Occams Razor/Parsimony Principle (entities should not be multiplied unnecessarily); always use the # of words necessary; healthy (varied) vocabulary.
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Concrete (v. abstract)
Transportation, automobile, car, sports car, classic sports car, 1956 corvette, candy apple red 1956 convertible corvette
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Colorful (or creative)
Adjectives and adverbs; make sure they add to meaning; make clear and interesting; sometimes clever use of words it appropriate, sometimes it is not;
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Johannes Gutenburg
More literacy with printing press (although China had first, but Gutenburg is credited with it)
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Socrates + Plato Against Writing
S for face-to-face comm; P feared would destroy memory
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The Book
Changed prioriteies of com; characteristics include division of labor, primacy for creativity and originality, linearity, discreteness, and fixity.
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Fixity
Info fixed by being in multiple copies
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Discreteness
Text experienced by itself, in isolation, separated from others (if you need to find footnote, have to go physically get the other book)
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Division of Labor
The author and audience have totally different tasks (written, published, distributed, and maybe bought/borrowed, and read).
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Primacy for Creativity and Originality
Does not include collaboration, community, or dialogue (impossible in a medium that requires physical marks).
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Linearity
Unless reference book, usually meant to be read front to back, one page at a time, in sequence. Web space=non linear.
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Principles of Good Writing
Be brief, precise, active (avoid passive), imaginative, direct, consistent (use parallel structure, etc.), aware, and concise.
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Putting Words into Ideas
Determine your purpose (brainstorm, cluseter, free write); Map it out (topic, points, primary/addtl audiences, goal, sources, method to gather info); Outline and Storyboard it (organize how it will be presented, roman numerals, visual outline, reverse outlining); Revise and revise (focus on 1st and last paragraphs, your two favorite sentences, adjectives, adverbs, clichs, ambiguity, vagueness, and generalities).
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Culturally Sensitive
Avoid sensitive, racist, homophobic language. Think about Burkes terministic screen. Know your audience and yourself.
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Correct
Follow rules of grammar; can only break the rules once you show you know them; failure to follow rules can lead to miscommunication; emphasis does not require exclamation points; think about semicolons; watch for comma splices
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Word Choice
Use words correctly; connotative and denotative meaning change meaning; common uses are not always correct (i.e. very unique> unique just is. It is or is not. No varying degrees. Media is plural, medium is singular).
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Common Errors
Misused apostrophes; noun/verb disagreement; plural/singular inconsistency; passive voice; sexist language
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Presentational Considerations
Is approach appropriate (what best types of forms for situation, how will presentational elements influence overall meaning?); Presentational elements (have denotative and connotative meanings, influence feel of message, provide an experience and pseudo-experience for receiver, alter our understanding of reality examples color, angle, cropping, audio, visual edits, etc.).
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Visual and Audio Edits
Blend of presentational and discursive. Give sense time and/or movement of story; set tone or mood; imply actions w/o graphic or overt description
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Karl Marx + False consciousness
The dominant social classes that own or control the newspaper, television, film, and comm industries are able to control the content of those forms. Marx though of ideology as a kind of falsconsiouness that was spread by dominiant powers among the masses, who are coerced by those in power to mindlessly buy into the belief systems that allow capitalsism to thrive.
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Althusser + Ideology
Without ideology we would have no means of thinking about or experiencing the thing we call reality.
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Gramsci + Hegemony (instead of Marx domination)
Hegemony= power negotiated among all classes of people (enacted through push and pull of among all levels of society). Relationships are constantly changing (so dominant ideas must constantly be reaffirmed because there is possibility of countering ideas).
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Three positions viewers can take as decoders of images:
Dominant-hegemonic reading, negotiated reading, and oppositional reading.
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Dominant-hegemonic reading
Identify with the hegemonic position and receive dominant message of an image without question
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Negotiated Reading
Negotiate an interpretation from the image and its dominant meanings
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Oppositional Reading
Either by completely disagreeing with the ideological position embodied in an image or rejecting it altogether (i.e. by ignoring it).
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Textual Poaching
Inhabiting a text like a rented apartment; negotiating meanings through it and creating new cultural products in response to it, making it their own
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Counter-Bricolage
Appropriation by mainstream marketers and producers (often loses the political meaning behind it).
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Linguistic Relativism
(i.e. snow for Inuits and other cultures)
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Death of the Author
Authors have conceded control of their work to the readers. It is the readers who create meaning out of and interpret the messages.
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Communication Competence
Wide range of behaviors, ability to choose the most appropriate behavior, skill at performing behaviors, empathy/perspective taking, cognitive complexity
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